ChimpVR Privacy Policy
Last updated: September 22, 2026
ChimpVR (“we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how information is collected, used, stored, and shared when you use games, applications, websites, and related services operated by ChimpVR that link to this Policy (collectively, the “Services”).
This Policy covers multiple ChimpVR games and applications. Features and data processing vary between Services. References to optional functionality apply only where that functionality is enabled. Where necessary, we provide additional notices for particular features.
For privacy questions or data deletion requests, contact chimpvr.official@gmail.com
1. Information We Process
Platform and Account Information
Through authorized platform integrations, we may receive platform user IDs, usernames, display names, permitted profile information, authentication proofs, age group information, and purchase entitlements
These details help us verify access, maintain player accounts, provide platform features, and apply age-appropriate restrictions. Meta’s User Age Group feature provides an age category rather than your exact date of birth.
Gameplay and Multiplayer Information
Depending on the Service, we may process:
- Player identifiers and account status;
- Progress, settings, achievements, and scores;
- Inventories, cosmetics, virtual currency, and purchase entitlements;
- Room, match, and session identifiers;
- Connection information and gameplay events;
- Avatar, headset, hand, or controller movement needed for gameplay and synchronization; and
- Friend, invitation, or presence information where those features are authorized and enabled.
Information intentionally displayed through multiplayer or social features, such as display names, avatars, actions, and leaderboard entries, may be visible to other players.
Voice and Text Communications
Where communication features are available, we process voice audio or text messages and related technical information to deliver communications between players. Microphone access is subject to device permissions.
Real-time voice transmission is distinct from recording conversations for moderation or other purposes. Any separate voice recording, transcription, or automated analysis feature will be explained before activation, with any permissions or consent required by applicable law.
Capture and Creator Tools
Some Services support screenshots, virtual cameras, gameplay recording, streaming, or sharing through tools such as LIV Creator Kit.
Captured content may include gameplay footage, avatars, display names, movements, and audio, depending on the selected feature and settings. Technical information and capture or streaming metadata may also be processed.
Other players may include your in-game presence or audible communications in content they capture. Publicly shared content may be viewed and redistributed by others.
A virtual in-game camera does not itself imply access to a headset’s physical cameras or real-world surroundings. Any feature requiring that access will have a separate explanation and relevant permission request.
Technical Information
We may process IP addresses, device identifiers, platform and operating system information, application versions, connection events, crash reports, diagnostic logs, and security information.
Information You Provide
When you contact us or submit feedback, reports, or support requests, we process the information you provide, such as your email address, player identifier, messages, screenshots, or logs.
Please do not submit passwords, authentication tokens, full payment card details, or unnecessary sensitive information.
2. How We Use Information
We process information to:
- Authenticate players and operate accounts;
- Provide gameplay, multiplayer, communications, and social features;
- Maintain progress, settings, and virtual-item ownership;
- Verify purchases and deliver content;
- Support capture, recording, and sharing features;
- Apply age-appropriate restrictions;
- Respond to support requests and player reports;
- Diagnose errors and improve reliability;
- Prevent fraud, abuse, cheating, and unauthorized access;
- Handle privacy and deletion requests; and
- Comply with applicable obligations and establish or defend legal claims.
We do not sell personal information. We do not use Meta Horizon user IDs, profile information, or age group information for third-party behavioral advertising.
3. Artificial Intelligence and Automated Tools
We use artificial intelligence tools in connection with development and operation of our Services. The use of AI to create code, artwork, or other development materials does not, by itself, mean that player information is submitted to AI providers.
Where an enabled feature processes user information through AI, processing may support the specific function explained to the user, such as responding to a support request, summarizing submitted feedback, assisting moderation, or providing an interactive feature.
Information involved may include submitted text, feedback, reports, relevant gameplay context, and technical metadata, depending on the feature. Voice, recordings, or transcripts are included only where the corresponding processing has been specifically disclosed and lawfully enabled.
Before introducing such processing, we will identify the applicable provider and explain the relevant information, purpose, and any material retention or model-training use through this Policy or a supplementary notice. Required permissions or consent will be obtained before processing begins.
This Policy does not grant blanket permission to send all player communications to AI providers or use them for general-purpose model training.
AI outputs may be inaccurate. Users may contact us to question an AI-assisted response or moderation outcome.
4. Service Providers and Integrations
The following providers may support our Services. Not every provider is used in every game.
Amazon Web Services (AWS)
AWS supports cloud hosting, backend services, databases, and storage. Information processed through this infrastructure may include account identifiers, gameplay records, purchase entitlements, and technical or security logs.
Further information: AWS Privacy Notice.
Photon / Exit Games
Photon supports multiplayer connectivity, session management, gameplay synchronization, and voice or text communication where integrated.
Information processed may include IP addresses, player identifiers, session information, gameplay data, and communications associated with enabled features.
Further information: Photon Data Protection Information.
Vivox / Unity
Vivox supports voice and text communications where integrated. Relevant information may include developer-assigned player identifiers, device identifiers, truncated IP addresses, and voice or text data.
Processing and retention depend on the enabled functionality and configuration. Using Vivox does not necessarily mean that separate recording or moderation services are enabled.
Further information: Unity Game Player and App User Privacy Policy.
LIV / LIV Creator Kit
LIV integrations support virtual cameras, screenshots, recording, streaming, and creator features.
Depending on the integration, LIV may process device and application information, relevant identifiers, usage information, diagnostics, capture or streaming metadata, and content associated with the selected feature.
Content sent to an external streaming or sharing platform is also subject to that platform’s privacy practices.
Further information: LIV Privacy Policy.
AI Providers
Where third-party AI services receive personal information, the applicable provider and processing will be identified in the relevant feature notice or an update to this Policy before that use begins.
Platforms and Provider Responsibilities
Meta and other distribution platforms independently process information for their accounts, stores, payments, and platform features under their own privacy policies.
Where providers process information on our behalf, applicable service agreements and data-processing arrangements govern that processing. Provider privacy notices supplement, rather than replace, our explanation of how information is used in the Services.
5. Purchases and Subscriptions
Some Services offer paid content, virtual items, or subscriptions.
Payments are handled by the applicable platform or payment provider. We may receive transaction references, item details, entitlement records, and purchase or subscription status to verify transactions, provide content, and handle support.
We do not receive complete payment card details from purchases processed through Meta’s payment system.
6. Information Sharing
We may share relevant information:
- With providers supporting the Services;
- With platforms for authentication, purchases, and requested functionality;
- With other players through multiplayer, communications, social, or creator features;
- With authorities where required by applicable law or valid legal process;
- Where necessary to prevent harm or establish or defend legal claims; or
- In connection with a business transfer, subject to applicable safeguards.
We seek to limit sharing to information relevant to the purpose.
7. Grounds for Processing
Depending on the activity and applicable law, processing is based on performing a contract or providing a requested service, complying with legal obligations, legitimate interests such as security and abuse prevention where permitted, or consent where required.
Where processing relies on consent, you may withdraw it. Withdrawal does not affect processing lawfully carried out beforehand.
8. International Processing
Information may be processed outside your country of residence.
AWS-backed infrastructure may process information in the United States. Other processing locations depend on the providers, regions, and features used.
Where required, international transfers are subject to appropriate legal mechanisms and safeguards.
9. Retention
We retain information for as long as reasonably necessary for the purposes described in this Policy.
Retention depends on account activity, functionality, information type, security needs, and applicable obligations. Progress and entitlements may be maintained while an account is active. Communications and diagnostic information may have different retention periods according to the relevant service configuration.
When information is no longer needed, we delete or anonymize it. Limited information may remain where necessary for legal obligations, security, fraud prevention, or disputes. Backup copies may remain temporarily until overwritten under applicable backup cycles.
10. Security
We use reasonable technical and organizational measures intended to protect information, including appropriate access restrictions.
No internet-connected service or storage system is completely secure, and we cannot guarantee absolute security.
11. Your Rights and Choices
Depending on applicable law, you may request access, correction, deletion, restriction, or portability of your information; object to certain processing; withdraw consent; or complain to a competent data protection authority.
You can manage relevant device permissions and available in-service controls. Disabling a permission may prevent the associated feature from working.
Contact chimpvr.official@gmail.com to submit a request. We may reasonably verify your identity and will respond within applicable legal time limits.
12. Account and Data Deletion
To request deletion, email chimpvr.official@gmail.com and identify the relevant game or application and player account. Do not provide your password.
Following verification, we will delete or anonymize applicable information, except where retention is permitted or required for legitimate purposes described in this Policy. Where appropriate, we will coordinate with providers processing information on our behalf.
Deleting information held by us does not automatically delete a Meta account, cancel a platform subscription, or remove content independently published by other users. Platform purchases, subscriptions, and refunds follow the applicable platform’s procedures.
13. Children and Age-Appropriate Use
Each Service’s intended age group and eligibility requirements are described in its store listing and relevant notices.
We may use platform-provided age information to apply appropriate restrictions. Content ratings do not replace account eligibility rules or parental consent requirements.
Where parental consent or additional protections are required, they must be in place before the relevant processing occurs.
Parents or guardians with concerns may contact chimpvr.official@gmail.com. We will investigate and take appropriate action where information has been processed contrary to applicable requirements.
14. Websites, Cookies, and External Links
Website hosts may process technical information and use cookies under their own policies. Any additional tracking introduced by us will be explained through appropriate notices and consent controls where required.
External websites, community platforms, and linked services have their own privacy practices. This Policy does not cover their independent processing.
15. Changes
We may update this Policy when our Services, practices, or applicable requirements change. We will revise the date above and provide additional notice or obtain consent where required.
Additional ChimpVR games may use this Policy where their actual practices fall within its scope. Materially different processing requires an updated Policy or supplementary notice.
16. Contact
ChimpVR
Privacy questions, support, and account or data deletion requests:
chimpvr.official@gmail.com